IT Services can provide help in using campus-supported technology online, via chat, in person, or via email or telephone:

Submit a Request Online

IT Services maintains an online portal where you can submit requests for support directly to the Service Desk. You must log in with your CNET username and password to access the form.


Call the Service Desk

(773) 702-5800
IT Services can be reached via phone during normal work hours.


Email the Service Desk
Emails to the service desk will be answered during normal work hours.


Visit the Service Desk
Having problems connecting to the campus wireless network or configuring a mobile device? Stop by the TechBar and talk to an IT Services staff member.

Location & Hours:
Joseph Regenstein Library, 1st floor, by the main stairwell
M-Th, 9am-6pm; F, 10am-5pm; Closed Sat/Sun—check the library's website for the current hours.